1.) Open our Zapier Template: https://zapier.com/app/editor/template/1676856
2.) Ensure you are logged into your Pitchlane Account
![](https://staticfiles.gleap.io/helpcenter/6701473a5a5a3552b17b4d63/20241008121012_3366.png)
3.) Select your Pitchlane campaign
![](https://staticfiles.gleap.io/helpcenter/6701473a5a5a3552b17b4d63/20241008121012_8596.png)
4.) Connect your Zoho account
![](https://staticfiles.gleap.io/helpcenter/6701473a5a5a3552b17b4d63/20241008121012_0943.png)
5.) Populate the fields accordingly. If you are missing the field "thumbnailUrl" please follow the steps from the previous guide on setting up Pitchlane with Zoho: https://help.pitchlane.com/article/179-how-to-engage-with-a-video-viewer-on-zoho?preview=65d8ef02ea2a8c6d4a42d9ca
![](https://staticfiles.gleap.io/helpcenter/6701473a5a5a3552b17b4d63/20241008121012_3187.png)
6.) Select the action titled, "Add Tag in Zoho CRM". Populate the fields accordingly.
![](https://staticfiles.gleap.io/helpcenter/6701473a5a5a3552b17b4d63/20241008121012_0431.png)
7.) Publish your zap!
8.) Your leads will now be tagged that they have viewed their video allowing you to tailor follow-up communications and prioritize engagement with prospects who have shown active interest in your content.
![](https://staticfiles.gleap.io/helpcenter/6701473a5a5a3552b17b4d63/20241008121012_2207.png)