Why Can’t I Scroll on All Websites in My Screen Recording?
We understand how frustrating it can be when you’re expecting to scroll through a site in a screen recording—only to find that it doesn’t work.
Unfortunately, not all websites allow for this type of interaction due to the way their front-end code is structured.
So we’re giving you a free video!
Because we know this can be frustrating, we’ve added a free credit back to your account and you can still use the video.
Some of the boring technical reasons why scrolling isn’t always possible:
Dynamic Rendering & JavaScript: Some websites rely heavily on JavaScript frameworks (like React or Angular) and render content dynamically. This can prevent our recorder’s virtual environment from simulating scrolling correctly.
IFrame Limitations: Many sites block their content from being embedded in iframes for security reasons, making scrolling or any interaction impossible.
CSS & DOM Restrictions: Complex CSS layouts or certain DOM manipulations can also stop our system from capturing scrolling behavior.