My sending tool has a character limit on custom fields

If you are using certain sending tools that place length limits on custom fields, you might have a bit of trouble using the {{thumbnailEmbed}} variables we provide in the CSV files you export from Pitchlane.

This is currently the case for:

• Wired Plus (Conesso)

• Snov.io

How can I get around the limitation?

Instead of importing the entire embed code, you will need to:

1. Instead of using the whole embed code as a custom variable, you will need to use the {{videoUrl}} and {{thumbnailUrl}} variables/columns of the CSV.

2. Paste the following snippet of HTML code where you would like the video to be embedded.

<div>
  <a target="_blank" href="{{videoUrl}}">
    <img 
      style="margin:0px;box-sizing:border-box;padding:0px;width:100%;max-width:300px;height:auto"
      src="{{thumbnailUrl}}"
      alt="Video for {{firstName}}"
    >
  </a>
  <br />
</div> 

Be sure to change the line alt="Video for {{firstName}}" to match the video title you want.

the {{firstName}} here corresponds to the variable in your sending tool - bear in mind this may appear differently and is case sensitive - e.g. {{first_name}}.